We use quality carriers!
At Rimmer Bros, we opt to use the best carriers in the business to ensure your order is delivered safely, securely, and on time.
Orders placed on our web site are despatched as soon as practically possible, using the method selected in the order cart. If your parts are required urgently and you want an express delivery service, please select the relevant option, and we will do the rest.
We use Royal Mail's first class post service or international standard (formerly air mail) service for small packages and DPD, UPS and Fedex for most of our domestic and the majority of our overseas parcels. Larger domestic orders are sent via DX Freight, and for customers in Europe we also utilise DPD (as an alternative to UPS) for a cost effective, economy delivery service by road.
These options provide our customers with a choice of the best services available. Please see below for further details.
Prices for shipping (including packaging and handling), are shown in the order cart. Guide prices are shown below.
Shipping charges for export of oversize parcels outside the UK, may not be accurately displayed by our web site. Please see below for further details.
If you have any special delivery requirements, please indicate in the 'Order Comments' box on the 'Order Recap' page.
Additionally, if your order includes any back-ordered parts and you want it held until it is complete, you can enter 'HTC' (Hold Til Complete) in this box.
Once your order is shipped and providing we have your email address, we will email confirmation to you, including tracking information if applicable.
Please note that as a security measure, your first order with us must be delivered to the credit card holders registered address.
We utilise Royal Mail's first class post service , DPD or UPS Standard Service, depending upon size, weight and urgency. Larger domestic orders are sent via DX Freight or Pallet couriers.
*We aim to despatch all UK orders within 24hrs, subject to stock availability and payment being received. Orders containing items which are advertised as “available to order”, or are temporarily out of stock will take longer, depending on stock availability from our suppliers.
The majority of UK orders are delivered within 1-3 working days. Certain off-shore, remote, Scottish Highland and Northern Ireland destinations may take longer. Bulky and very heavy items may also take longer. If you require your parts urgently, a UK Mainland next working day express option is available for orders placed by 3pm except for oversize parcels where the order must be placed by 10am. You can also choose to have your order sent to an alternative work address or direct to your garage. A nominated delivery day option is also available, as is a same day service for very urgent items. All orders sent by carrier or Royal Mail Special Delivery / DPD pre Noon will require a signature on delivery. We will send you an order despatch confirmation email and tracking number providing we have your email address. Order tracking is not available for Royal Mail first class post deliveries, so please wait a full 3-5 working days for your order to arrive. Royal Mail will only accept claims for loss after 10 working days from due date on first class post and 5 working days on Special Delivery.
Shipping charges (including packaging & handling) are calculated on the weight of the consignment and the desired shipping method.
Please note that our minimum postage charge reflects our cost of processing, picking, packing and despatching your order and may sometimes appear disproportionate with an order of very low value. An order of £10 or less will usually attract the minimum postage charge, so we recommend you add some other items to increase the order value to make the postage charge more cost effective.
The following is a guide to our shipping charges and transit times. Sign up for UPS My Choice to access a range of options for your UPS deliveries.
||Transit Times From Despatch*
||Price ex VAT
|Royal Mail First Class Post
||Usually 1 - 3 working days - Excludes Hazardous Goods
|Royal Mail Special Delivery / DPD Pre Noon
|Order By 3pm Next working day from despatch Mon - Fri (not inc Saturday)
|Standard Carrier Delivery
||Usually 2 - 3 working days Mon- Fri
|Next Day Express Carrier
||Order by 3pm for Next working day Mon - Fri delivery from despatch
|Pre-12 Carrier Delivery
||Order by 3pm Before 12 o'clock the following day
|Nominated Day Delivery
||Any week day of your choice
(minimum 48hr notice)
||Order by Phone by 3pm on Friday for Saturday delivery
|Order by Phone by 10am on Saturday for Sunday delivery
|Collection in person from our Lincoln Showroom
||Open weekdays 08:30 - 17:30
Saturday 08:30 - 13:00
|Delivery to classic car shows and meetings
||See which UK and international shows we are attending on our events page
||Location restrictions apply
||Contact us- 01522 568000
*We aim to despatch all UK orders within 24hrs
Prices shown exclude UK VAT.
Supplements apply to out of area rural destinations including Highlands, Scottish Islands, Northern Ireland, Isle of Man, Isle of Wight, and the Channel Islands and for certain 'hazardous' products, such as aerosols, paints, fluids and chemicals. Please note we can not deliver to BFPO addresses. Any quoted delivery times are for 'working days' from despatch and exclude weekends and bank holidays. All delivery times are guides. Certain large or bulky items may incur an additional packing charge. Please note that the delivery driver may need assistance to unload large/heavy items - Please advise if special delivery arrangements are required.