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Rimmer Bros Newsletter

    Warranty & Legal Info

    Parts Warranty
    All new and reconditioned parts are covered by a 12 month manufacturer's warranty unless specifically stated. You should notify us immediately if a potential warranty situation arises. We will then advise a course of action. Any suspected faulty part must be returned to us together with the original invoice or proof of purchase and with as much information relating to the problem as possible. Please note that a defective part must be returned and received by us before it can be exchanged. All warranty parts are subject to a physical inspection. This may involve returning the part to our supplier to verify the fault before it can be exchanged. Defective items are backed 100% and after 30 days can be returned for exchange only. For warranty claims please state vehicle chassis number, date fitted & mileage, date failed & mileage and exact nature of fault.

    The warranty period commences from our invoice date not from the date of installation or first use. This warranty covers defects to the part when fitted and used correctly for normal, everyday vehicle use but does not apply to parts used for any extraordinary or unusual uses such as competition, racing, rallying or parts subsequently stripped down, altered, modified or adapted etc. in any way from their original design or intended use.

    Although we are, by law, liable for death or personal injury caused by our proven negligence and by the Consumer Rights Act 2015, our warranty only covers the parts in question and not to any consequential loss or cost, eg garage labour, recovery, car hire, re-delivery, parking fines etc. No claim will be validated if the failure is caused by mis-use, neglect, overheating, incorrect installation or failure of a related component.

    Any part replaced or repaired under warranty, will only benefit from the balance or the cover remaining from the original purchase date. Warranties are not transferable. Acceptance of goods is deemed as acceptance of these terms. The warranties are in addition to, and do not affect your statutory consumer rights.

    Stainless Steel Exhaust System Warranty
    An exhaust system is guaranteed for the lifetime of the vehicle whilst it remains in the ownership of the original purchaser of the exhaust. The guarantee is non-transferable and has no surrender value. In the rare event of a claim, we will replace or repair, free of charge, any part of a system that should fail in service due to defective materials or workmanship. The purchaser undertakes to ensure that all engine and exhaust mountings, brackets, clamps, etc, are checked for condition at least once a year and replaced if necessary. Our guarantee does not extend to cover failure due to mis-use, neglect, internal detonation, incorrect installation or failure of a related component. The warranty covers the exhaust system only. Our prices are kept low for DIY installation, so our liability cannot extend to cover garage labour, recovery, hire car or any other consequential or associated costs. The warranties are in addition to, and do not affect your statutory consumer rights. For any claim, we will need reference to our original sales invoice. We will also require any failed parts to be made available for collection to be returned to our manufacturer for repair or replacement (this is at the discretion of the manufacturer). It should be noted that it is quite normal for discolouration to occur on external surfaces after a few months of use. This can be removed with wire wool if required and will not affect the guarantee. This guarantee does not cover part systems or modifications made to parts unless previously agreed in writing with a Rimmer Bros representative. Acceptance of goods is deemed to be an acceptance of these terms. This guarantee does not apply to catalysts or to vehicles converted to run on LPG fuel.

    Legal Info
    Errors & Omissions Excepted. We try to keep this website as accurate as possible. Please tell us if you think something is wrong. All parts offered subject to availability. All part numbers, illustrations and photographs used in this website are intended for reference and identification purposes only, and are not necessarily an exact representation of the goods supplied. Photograph's of parts should be considered indicative of what we supply rather than an exact representation as sources of supply and manufacture can change. Whilst we make every effort to ensure the accuracy of product descriptions, illustrations and photographs on this website, they are based upon information supplied by the manufacturer or distributor at the time. There may be occasions - due to circumstances beyond our control - when specifications are changed, or when goods become temporarily unavailable.

    Certain part numbers may have been superseded to an alternative number when a later version or updated specification is offered.

    © Copyright Rimmer Bros. All rights reserved. No part of this website may be copied, reproduced, stored in any retrieval system, communicated or transmitted in any form or by any means, including Electronic, Mechanical or otherwise, without prior written permission from Rimmer Bros Ltd.
    Registered in England No. 2155394. VAT Nos. GB352 8473 40, AT 68 564/3314, BE 0651.883.550, DE25/246/16287, DK 12 83 94 13, FI 27544294, FR 16 819308917, ES N8266567J, IE3414063MH, IT00188529994, NL 824226768B01, SE 502077205801, PT 980554454.

    All trademarks, logos, illustrations and photographs used by kind permission of their registered owners.

    All Part Numbers used are either the property of Neovia Logistics Ltd, Jaguar Land Rover, British Motor Heritage Ltd or Rimmer Bros Ltd, and may not used without explicit written permission.

    © Neovia Logistics Limited.  All rights reserved.
    All MG Rover trade marks, logos & line drawings are used by kind permission of their registered owner(s). Illustrations reproduced by permission of XPart, a division of Neovia Logistics Ltd

    © British Motor Heritage Ltd. All rights reserved
    All Triumph, MG , Mini and Rover SD1 trade marks, logos & line drawings are used by kind permission of their registered owner(s). Illustrations reproduced by permission of British Motor Heritage Ltd.
    E & OE